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Test plan: Identity-Level Kill Switch

  • Escalate a major violation; confirm an authorized human can disable the agent's ServiceNow machine identity from the escalation view.
  • After disabling, attempt an action as that agent against every downstream system it previously had access to; confirm all are blocked, not just the system where the violation was originally detected.
  • Measure the time between disable and full access halt; confirm there's no meaningful window where the agent can still act (define "immediate" concretely during construction and test against that definition).
  • Attempt to have the agent's identity silently re-enable (e.g. via a scheduled job or automatic retry) without explicit human action; confirm this cannot happen.
  • Reinstate a disabled identity via the proper manual-review flow; confirm the reinstatement is itself audited (who, when, why).
  • Disable an identity that has no downstream provisioning configured yet (edge case); confirm the system handles this gracefully rather than erroring.